Arun Rai is permanent Regents' Professor at the Robinson College of Business at Georgia State University and holds the J. Mack Robinson Chair of IT-Enabled Process Innovation and Supply Chains and the Harkins Chair of Information Systems. 

Co-founded the Robinson College of Business Center for Process Innovation, an interdisciplinary research center that focuses on digital innovation and promotes industry-university partnerships .

Appointed Regents' Professor in 2006 by the Board of Regents' of the University System of Georgia for outstanding contributions in research, teaching and service, and has received Robinson College of Business Faculty Recognition Awards for distinguished contributions in research, teaching and service.

Fellow of the Association for Information Systems and Distinguished Fellow of the INFORMS Information Systems Society. 

Serves as Editor-in-Chief for the MIS Quarterly. Has served as Senior Editor for Information Systems Research, MIS Quarterly, and Journal of Strategic Information Systems and has also served as Associate Editor for  journals such as Management Science. 

Serves on the Board of Directors of Indraprastha Apollo Hospitals and Apollo Health & Lifestyle Limited. Has collaborated on research projects with major corporations across sectors (e.g., Apollo Hospitals, China Mobile, Daimler-Chrysler, Emory Healthcare, Gartner, Georgia-Pacific, Grady Hospital, IBM, Intel, Laureate Inc., SAP, SunTrust, United Parcel Service).