Arun has developed and offered executive education workshops on supply chain management and digital innovation. He has customized these workshops to the needs of the organizations using in-depeth engagement with them. As an example, he worked closely with the United Parcel Service to develop a custom executive workshop series on how digital enablement of supply chains can be used to co-create value with customers. The workshop was taken by over 1000 executives at senior and middle management levels in marketing, sales, IT, new product development, operations, and business development and was rated to be among the most successful executive education offerings at United Parcel Service.
In addition, Arun has offered workshops on Theory Development, Research Design, and Research Methods to researchers in information systems and in other business and social-science disciplines. He has offered these workshops at various universities in the United States, Hong Kong, Germany, Australia, and Slovenia.
There is a need for business executives at all levels of an organization to understand how discrete changes in a nexus of information technologies (IT)—storage, mobile, social media, analytics, internet of things, and artificial intelligence—are generating unprecedented opportunities, while introducing new risks, in digital innovations that can create value in business and society. This nexus of complementary technologies is leading to digital innovation in a range of areas including: market mechanisms; the traceability of behaviors, social networks, and choices; the processes of collaboration; real-time prediction of behaviors and outcomes; experimentation to generate feedback about market response to innovations in products/services and processes; and business models. It requires business professionals, both working in well-established organizations and in startups, to understand how digital innovation can be leveraged to design products, services, business models, and processes. Workshops are customized to align with the objectives of firms and their managers.